To find the invoice:
- On creatsy.com, click the You icon.
- Choose Orders & Invoices.
- Find the order you need and click on Download Invoice on the right side of your screen to get the invoice.
The invoice is also attached to each e-mail confirming the purchase. If you don’t want to receive invoices via email go to Account Settings > Email Notifications and uncheck the item Send invoices via e-mail, then Save Changes.
To update your invoice with new billing details:
- To update billing information go to Account Settings > Billing Informations, after making changes click Save Changes.
- Send a request to update your invoice. Make sure to indicate the order number, which relates to the invoice.
- We will let you know once the invoice is updated and you will be able to download it in your Orders & Invoices.