- files works only in Photoshop (min. PS CC2018);
- pack includes 1 .psd file: 6000x4000 px, 300dpi;
- to check all features please enlarge screenshot nr 2;
- patterns are not included in the main zip file;
- well organized layers like in all Creatsy mockups.
The mockup quality is really good, but it's difficult to download and even more challenging to use. Downloads through Dropbox often fail as well. Even when I manage to download it, unzipping the file poses another problem. After solving all these issues and opening the PSD, I then encounter issues with the 3D objects not working properly. Is there any way to make this easier to use? It seems like even a mockup file that's not large can have many problems. I downloaded a total of four files, but out of those, only one was something I could actually use...
Hi Kim, Apologies for the inconveniences you've experienced. Are you referring to "Creased Fabric 1 (09/FFv.9)"? This mockup utilizes regular smart object layers. Regarding mockups with 3D objects, the issue you're encountering is caused by a bug in the current version of Photoshop. Adobe is aware of it and is working on a fix. They have provided some temporary fixes, which you can find on this page (scroll down to the 3D section): https://helpx.adobe.com/photoshop/kb/known-issues.html One fix you can try is going to Preferences > Technology Previews, and checking the box for "Deactivate Native Canvas," then restarting Photoshop. Alternatively, you can uncheck "Enable preserve details 2.0 upscale." Also, please take a look at this short article about the future of 3D layers and our mockups: https://creatsy.com/help-center/how-to-use-3D-layers We will be updating mockups with 3D layers to smart object versions. I can prioritize the mockups you have purchased for updates, so they should be updated quickly. You will be able to download the updates for free. Let me know if this helps!